Privacy Policy | Stickers Factory

Privacy Policy

Last Updated: [30 Jan 2025]

Your Privacy Matters

At Stickers Factory, we prioritize the security and transparency of your personal data. This policy outlines how we collect, use, and protect your information in compliance with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable laws.

Data We Collect

We only collect essential information to process your orders and improve your experience:

  • Order Details: Name, shipping address, email, and payment information.
  • Technical Data: IP address, browser type, and device information (collected via cookies).
  • Communication: Messages sent via email or contact forms.

How We Use Your Data

  • Process orders and ship products.
  • Respond to customer inquiries and resolve issues.
  • Improve website functionality and user experience.
  • Comply with legal obligations (e.g., tax reporting).

Legal Bases for Processing (GDPR)

Under GDPR, we process data based on:

  • Contractual Necessity: To fulfill your orders.
  • Legitimate Interest: To improve our services.
  • Consent: For marketing communications (opt-in required).

Your Rights

You have the right to:

  • Access, correct, or delete your personal data.
  • Object to data processing or withdraw consent (GDPR).
  • Opt out of “sales” of personal information (CCPA).
  • Request a copy of your data in a portable format.

To exercise these rights, contact us at [stickersfactory@stickers-factory.com].

Third-Party Services

We use trusted partners to enhance our operations:

  • Google Analytics: Tracks website traffic (anonymous data).
  • Google Ads: For advertising (users can opt out via Google Ads Settings).
  • Payment Processors: PayPal, eBay, etc. (we do not store payment details).

Data Retention

We retain data only as long as necessary:

  • Order details: 5 years (for tax compliance).
  • Marketing consent: Until withdrawal.

International Data Transfers

As a Greece-based store, data may be transferred to third countries (e.g., US-based services). We ensure protections via GDPR-approved mechanisms.

Cookie Policy

We use cookies to:

  • Remember cart items and preferences.
  • Analyze website traffic via Google Analytics.

Manage cookies via your browser settings or our cookie consent banner.

Policy Updates

We may update this policy periodically. Changes will be posted here with a revised “Last Updated” date.

Contact Us

For privacy-related questions, contact:

[Anastasia Mitroliou/Data Protection Officer]
Stickers Factory
[Pelloponisou 16 Greece ZIP 15771]
Email: [Decals.stickers@Gmail.com]